Tales of Come up ERROR !!

hello.. 😀

does anybody else play Tales of Come up and one way or the other by likelihood have the identical downside as me.. like you’ll be able to't end a battle and the life bar stays nonetheless..? I uninstalled it.. I reinstalled it, and it s the identical. i didn t play the sport in a month and nonetheless has the identical downside.. and that i don t wish to lose my progress by the sport, to begin over once more.. so any options? 😀