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I used to be principally working with Jon with regard to gathering suggestions from the entire Xbox Insiders and surfacing that to our engineering staff. I additionally partnered with Austin to optimize the survey / reporting experiences all up.
I did that for round three years earlier than I used to be supplied a place on the Buyer Help staff. So, I transferred over there and labored on Xbox Help for some time. After the pandemic—and thru an org shift—I truly ended up again on the Xbox Insider staff. Now, I help {hardware} readiness on gadgets and equipment for each first- and third-party groups. We additionally gather tons of information to assist with engineering.
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